Last edited by Kagakasa
Tuesday, May 12, 2020 | History

5 edition of virtual customer found in the catalog.

virtual customer

a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas ; Reunião Satélite São Paulo, Brasil, August 18-20, 2004 = L"usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d"information ; Colloque Satellite, São Paulo, Brasil, August 18-20, 2004 = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de informacion y biblioteca ; Reunión Satélite São Paulo, Brasil, August 18-20, 2004

by IFLA Satellite Meeting (2004 SaМѓo Paulo, Brasil)

  • 160 Want to read
  • 22 Currently reading

Published by Saur in München .
Written in English

    Subjects:
  • Libraries -- Public relations -- Congresses,
  • Customer relations -- Management -- Congresses,
  • Information services -- Marketing -- Congresses,
  • Internet access for library users -- Congresses,
  • Bibliothèques -- Relations publiques -- Congrès,
  • Relations avec la clientèle -- Gestion -- Congrès,
  • Documentation, Services de -- Gestion -- Congrès,
  • Internet dans les bibliothèques -- Congrès,
  • Bibliothèques virtuelles -- Congrès,
  • Utilisateurs des bibliothèques -- Congrès,
  • Bibliothèques -- Satisfaction des utilisateurs -- Congrès,
  • Inlichtingenwerk (dienstverlening),
  • Informatiebemiddeling,
  • Digitale bibliotheken

  • Edition Notes

    Other titlesCliente virtual :, Usager virtuel :, Cliente virtual :, Virtual costumer :
    Statementedited by Sueli Mara Soares Pinto Ferreira and Réjean Savard.
    GenreCongresses., Congrès.
    SeriesIFLA publications -- 117
    ContributionsFerreira, Sueli Mara Soares Pinto., Savard, Réjean, 1950-
    Classifications
    LC ClassificationsZ716.3 .I385 2004
    The Physical Object
    Paginationxvi, 385 p. :
    Number of Pages385
    ID Numbers
    Open LibraryOL17907786M
    ISBN 103598218451
    ISBN 109783598218453
    LC Control Number2007387375

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